AbolitusSupport
Frequently Asked Questions
This page covers core operational and privacy questions. It is the first line of support before 1:1 escalation.
Does Abolitus store my raw chat messages?
No. Abolitus is built around a zero-knowledge model where the server stores encrypted blobs. We do not have your master key and cannot read your plaintext chats.
Where are my API keys stored?
Your API keys are stored locally in your browser storage. Requests are sent directly from your browser to the selected model provider.
Can Abolitus recover my encrypted data if I lose my recovery material?
No. Because your master key is never transmitted to our servers, recovery is not possible without your local credentials or recovery phrase.
What support options are available?
Start with this FAQ. For account or billing issues, use the support contact flow from the app. For sensitive incidents, include only the minimum metadata needed.
Will there be anonymous 1:1 support?
Yes. The roadmap includes token-based anonymous support tickets and an optional end-to-end encrypted support channel.
Is there an admin dashboard?
Yes. A protected admin route is available for operations, FAQ triage, and support workflow management.
Need More Help
If your issue is not resolved, escalate through the operations channel and include your ticket token.